Nios Media | Hospitality marketing for Kenya's hotels
Build influence. Drive revenue.
Hospitality marketing · Nairobi & across East Africa

Incredible property. Quiet midweeks. Let's fix that.

You did the hard part. The rooms, the food and the experience are genuinely great. The problem is that not enough people know you exist, and the bookings you do get show up minus a 15 to 25 percent OTA commission. We take over your entire digital presence to fix both.

A 30-room hotel at KES 16,000 a night, 60% full, with half its rooms sold through OTAs at 18%, hands them about KES 9.5 million a year. Work out yours →

Book a strategy call→ See the proof↓

Full-service growth partnerships from KES 350k a month.

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Trusted by Kenya's leading hospitality brands

Who we are

Get to know Nios Media.

The honest truth

You can't pay staff with likes. And you shouldn't rent your guests from Booking.com.

Most agencies in Kenya market a hotel the same way they market a hardware shop. A few pretty photos of a bed or a cocktail, a generic caption, and hope. The algorithm ignores it, the midweeks stay empty, and you go back to tour operators, influencers looking for free nights, and OTAs taking a fifth of your revenue.

From scroll to stay

Guests don’t book a stay on impulse.

They choose where to sleep, eat and unwind on a feeling, built over weeks of seeing you on their feed long before they check the nightly rate. So we don’t “manage social media.” We build one connected system that takes a stranger from “Where is that place?” on Instagram to “Reservation confirmed” on your own website.

  1. 01

    Stop the scroll

    Native, cinematic reels that make people pause and ask, “Where in Kenya is this?” No cheesy sales pitch.

  2. 02

    Build the craving

    The morning light, the food, the quiet corners, until “that looks nice” becomes “we need to go there.”

  3. 03

    Answer the doubts

    Rates, getting there, what’s included: answered by your content before they ever have to ask.

  4. 04

    Capture the direct booking

    Smart retargeting leads warm viewers to a fast website, so the money lands in your account, not an OTA’s.

The Majlis, Lamu
Real properties. Real numbers.

If the hotel isn’t making more money, the marketing isn’t working.

The Majlis Resort on the Lamu coast
Reels@themajlisresort_lamu▶ 2.9M views
The Majlis Resort · Lamu

A flagship luxury resort on the Lamu coast, tired of renting attention from influencers. We took over the Instagram, the content and the whole digital ecosystem, and watchers started becoming direct guests.

Record
occupancy in over 20 years, in the owner’s own words
69.5%
October occupancy, up 23.5 points on the previous two years
2.9M
views on a single reel, a library guests save and share
+8.1K
followers in a year (+25%)

"I'd been following your account for about two weeks to research, and finally booked and paid today."Actual DM from a paying guest.

Gem Forest, a new luxury hotel in Nairobi
Reels@gemforestnairobi_mgallery▶ 2.7M views
Gem Forest Hotel · Nairobi

A brand-new luxury hotel in Nairobi that was virtually invisible online. We took it from a standing start to all over the city’s feed in under 90 days, and the tills noticed.

+25%
F&B revenue in 90 days
+49%
spa revenue, same window
+15%
occupancy per management, and rising
2.7M
views on a single reel

Reach builds the audience. Revenue proves it.

Mwazaro Beach Lodge, Shimoni
Reels@mwazarobeachlodge
Mwazaro Beach Lodge · Shimoni

Operating in one of Kenya’s toughest, most tucked-away coastal markets, and living off tour operators at low rates. We rebuilt the brand, the website and the social, and repositioned it as the luxury escape it is.

40-50%
occupancy months, up from 20-30%
+147%
followers after the revamp
33.4K
views in 30 days, up from about 460 accounts reached a month
226
posts, up from 68, so the lodge never goes quiet

Before: a dated website, stock photos and operator rates. After: a luxury lodge that finally looks like one.Occupancy reported by the lodge.

Real case studies, not a promise of typical results. Occupancy and revenue are reported by each property and measured from when we took over. Reach and view counts include boosted content.

Want numbers like these for your property?

Book a strategy call→
The work

Hotels we've made impossible to scroll past.

The Majlis Resort, Lamu
Full digital footprint

The Majlis Resort

“Record occupancy in over 20 years”: the owner’s own words, from the resort’s own booking data.

Read the story →
Sintoiya Lodge
Branding & full digital footprint

Sintoiya Lodge

A new lodge given a brand and a presence built to be booked from day one.

Read the story →
Gem Forest, Nairobi
Hotel · Nairobi

Gem Forest

A brand guests couldn’t place, now at +25% F&B revenue, +49% spa revenue and occupancy up 15% and rising, in the hotel’s own numbers.

Read the story →
Mwazaro Beach Lodge, Shimoni
Rebrand & full digital footprint

Mwazaro Beach Lodge

From 20-30% occupancy months to 40-50% in Shimoni, one of the hardest coastal markets in Kenya to sell.

Read the story →
All case studies→
How it works

Hand over the marketing. Go back to running your hotel.

Stop stitching together freelance photographers, a junior social media manager and a separate web guy. One team, one monthly retainer, complete ownership of the result.

01

Guest & funnel strategy

Before we pick up a camera, we map out who your highest-paying guests are, why they choose you over the lodge down the road, and where your current booking flow is leaking money.

  • Positioning
  • Guest research
  • Monthly plan
02

On-site production

16 reels and 4 carousels a month. Our crew comes to you, and shoots and edits human-first video and photo that feels like a real guest’s stay, never a stiff corporate commercial.

  • Reels
  • Photography
  • Carousels
03

Daily channel & DM management

Five days a week we post, run your stories, engage your community and, most importantly, turn the “How much for 2 nights?” comments and DMs into actual reservations.

  • Daily posting
  • Stories
  • Comments & DMs
04

Paid ads & direct booking

We put ad spend behind your best-performing videos, follow warm prospects around the internet, and fix your website and email flows so they book direct.

  • Meta Ads
  • Website
  • Email & retargeting
Who it's for

Built for East African hospitality.

  • → Boutique hotels & resorts that are five-star in person but look average online
  • → Safari lodges & camps tired of losing high-margin direct guests to whoever shouts loudest
  • → Coastal stays & villas struggling to fill the shoulder seasons and midweeks
  • → Destination restaurants & spaces that want a packed floor without discounting

How we work together

Partners, not order-takers. You don’t have time to micromanage captions or tell an agency what to film next Tuesday. You hire us the way you’d hire a specialist doctor: we diagnose where your bookings are leaking, prescribe the system, and run it for you. You hold us accountable to revenue and occupancy. We handle the rest.

Rajvir Soin, founder of Nios Media
Why us

We don’t guess what works on the feed. We’ve already done it.

Most agencies run on outdated theory. Nios Media was founded by Rajvir Soin, who built a 200,000+ audience from scratch before turning that attention-building playbook into a revenue engine for some of Kenya’s leading hotels.

More about Nios→
The team

The people behind the posts.

Backed by two dedicated production units: strategists, filmmakers and editors who live on the feed every day and build for hospitality.

Rajvir Soin

Rajvir Soin

Founder & Creative Lead
Lynn Kandie

Lynn Kandie

Account Director
Shawn Njenga

Shawn Njenga

Lead Videographer
Shalyne Murage

Shalyne Murage

Social Media Lead
Chad Kirubi

Chad Kirubi

Videographer & Editor
Nirvana Grewal

Nirvana Grewal

Creative Director
Meet the full team→

Let’s see what empty rooms and OTAs are really costing you.

Book a 20-minute working call. We’ll look at your current digital footprint, run your numbers to see where demand is leaking, and tell you straight if we can fix it. No generic pitch deck. If we aren’t a fit, we’ll tell you.

Book your strategy call→ Or WhatsApp us→

On the grid

@niosmedia